01 · Onboarding
A new client onboards themselves.
Onboarding a new client costs most practices about an hour of admin before anyone has given a scrap of advice. Folders, CRM, intake forms, the same details rekeyed over and over. Here is that hour, done in under ten seconds.
- The client fills in the practice's own website enquiry form. That is the only human step.
- A ten-folder client file tree builds itself, their name on every folder, matching how the practice already files.
- Their details land in the CRM, on the pipeline, at the New Enquiry stage. Nothing typed.
- Initiation documents generate and file themselves, each one listing what is still to collect.
- One email to the adviser to say it is done.
There is no AI anywhere in it. Not one model saw a client's details. Most of the admin drowning a practice does not need AI. It needs to be built properly.
Recorded in one take. The client name is typed on camera, then appears in the folder titles, the CRM card and inside the generated documents.